Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Can’t connect new laptop

Wildthingsqrh
Visitor

‎01-09-2020 04:33 PM

  • Have just got a MacBook Air and it will not connect to the router. It is switching between WiFi on and “Looking for networks”. There is a list of connection options below and three of them have strong signal. I am in the same room as the router. Have put in the WiFi code (several times) but it is asking for a WPA2 password? What is this please and where do I find it?! Have tried switching everything off and on again. It’s driving me mad!
0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎01-09-2020 04:52 PM

Which router?

 

The words "password", "passcode", "key" are all used interchangeably for the code needed to validate the WiFi network SSID.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP