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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15533 Views
  • 51 replies
  • 65 Helpful

Add to plan

I ordered a xbox x last night as a add on plan. The customer service agent told me it was £10 upfront and then £31 a month for 11 months which I agreed to. The xbox has been dispatched and is due for delivery today. I have now had a text from you say...

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Kim431 by Investigator
  • 434 Views
  • 5 replies
  • 1 Helpful

Unlock old iphone7 plus

I have an old iPhone which was either mine, my hubbys or my sons, we have all since had many other phones. I wanted to try and get my mum used to an iPhone so bought a new sim but it won’t work in the phone so it looks like it’s locked, have checked ...

Stansmum by Visitor
  • 623 Views
  • 1 replies
  • 1 Helpful

Trying to remove trailing wires

Hi.  My master socket is in the hallway.  I have recently had my hallway decorated and was hoping to avoid wires trailing from the master socket to the router and most definitely trying to avoid having to use trunking to hide them, Other than having ...

kms1974 by Visitor
  • 555 Views
  • 3 replies
  • 3 Helpful

New contract pay monthly extra charges

I took out a contract and paid the 30 asked then told I have 20 to pay from a previous bill so I paid that .. not a week later I have to pay 81 how does that work? A 50 pound service charge has been added that's alot of money to pay out in a week! Su...

Sdwen by Visitor
  • 266 Views
  • 1 replies
  • 0 Helpful

Credit class downgraded for no reason?

I contacted EE CS to ask whether there had been any change to my credit class as I've now paid my 3rd bill after switching from Flex to PAYM. To my complete surprise I was told it had been downgraded from "Below Average" to "Poor". I said that can't ...

JLGSYCI by Established Contributor
  • 1348 Views
  • 5 replies
  • 0 Helpful

4GEE wifi mini box

I have just bought 4GEE WIFI mini. I charged, it put a sim card from EE into it and registered with EE. 4GEE wifi mini box is showing no signal or WIFI indicator. Is this why I cannot detect the 'mobile network' on any of my devices? How do I get thi...

OWEN007 by Visitor
  • 422 Views
  • 1 replies
  • 0 Helpful

Apple Payment

Hello, I keep trying to add my number as an apple payment to my UK Apple ID. It keeps declining and I don't understand why. I am on Pay As You Go. Is it not available for me? Thanks

SIM Not Supported

I have an iphone 11 that I got on contract with EE.  After my contract I upgraded to an iphone 12.  I have now tried to put a giffgaff sim into it and it tells me that the SIM isn't supported under the activation policy.  I have tried to phone EE but...

alimparry by Investigator
  • 489 Views
  • 4 replies
  • 0 Helpful

Esim iphone pin not recieved

Hi, I have tried adding esim. I have scanned the q code and then got to point where I should receive the pin but nothing received. The number that the pin says it is being sent to is the number of the esim I'm trying to activate. Does that matter? If...