Community Activity

Broadband for charity

Hi, I've searched the forums but can't see an answer to this, but forgive me if I've missed it. We are a small Scout group and we would like to have internet access in our hut. We are in an odd blackspot for signal and therefore need to look at getti...

Dave445 by Visitor
  • 2348 Views
  • 23 replies
  • 3 Helpful

Mobile broadband

Ive got mobile broadband but it won't work just flashes red. Any idea why? I have 2 sim cards for it and tried them both 

Smart Router Not Delivered

My go live date is tomorrow (23.04.25) order placed on 01.04.25 and no router. Several phone calls made to EE. 1 person gave me a Royal Mail tracking number and nothing is showing on their website. Someone else has told me that it is being sent today...

XKO order number

I've been given an order number that starts with xko. Does this mean it's been accepted? As I've had money leave my account? Also how long does it take for the tracking information to update as it was ordered this morning but it's just stating they c...

Coverage in Woburn Sands

Update: 07 November 2024 Over the past few months, our engineers have been continuing negations with the site provider to arrange a date to access the area and start building the equipment needed for the mast. Once a date has been arranged and the bu...

Christopher_G by EE Community Support Team
  • 8151 Views
  • 43 replies
  • 20 Helpful

EE wants to charge me twice

Is there an email address or an actual person I can contact? I’m abroad at the moment and I’m not able to use my pack, as it says I need to top up £15 but I just paid £15 3 days ago??? I need to use my data as I’m overseas so I need to get it sorted ...

EE Smart Hub (2023) and the App

Hello,So I gave up, for now, on the Smart Hub Plus due to it's instabilities and bugs, and back to using the Smart Hub (2023) that I acquired elsewhere.Is this router meant to be able to interact with the App in the same way the Smart Hub Plus does? ...

WillKirk by Skilled Contributor
  • 95 Views
  • 4 replies
  • 1 Helpful