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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2989 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16241 Views
  • 51 replies
  • 65 Helpful

4Gee router not recognising password

Trying to set up my 4Gee router and its not recognising the password on the back of the router, have managed to connect laptop using wps button but cant connect anything else.

I topped up for data but no more data?

So today I went into a Spar store and topped up my Mifi device (that I recently bought) with £15 for 8GB of data I only ever use it for data for my iPad) but I got home and the top up wasn’t on my account, it was only showing the 4.1GB that was left ...

Resolved! Add on data remotely

OK one can easily top up credit in several ways, EE will easily take your money, but it seems impossible to add data on if the mobile wifi router is not with you & you cannot access EE wifi. Is the only way to telephone EE every time? It seems ridicu...

321yyy by Investigator
  • 3036 Views
  • 3 replies
  • 1 Helpful

PAC number 02 - EE

HI,  I have recently moved from 02 to EE, when i was setting this up on the phone with EE I gave them a PAC number so I could keep my old number (as I use this for my clients to contact me on) this was over a week a go now and my old number still has...

a_austin by Visitor
  • 828 Views
  • 1 replies
  • 1 Helpful

Resolved! Apple iPhone 12 pro pre order upgrade

Hi, I was due my free upgrade so decided to go for the iPhone 12 pro, I tried doing it online but it didn’t work so called 150 and did it over the phone. I have all the documents such as the contract and stuff that I had to sign over the web but I’m ...

Upgraded from Paygo to Contract but have been issued new number.

Upgraded on the EE website from my old Paygo plan to Contract, and selected the option to keep my Paygo number and also input the relevant data. Despite this a new SIM card has arrived in the post with an entirely different number which is obviously ...

JoeyVee by Explorer
  • 1224 Views
  • 5 replies
  • 0 Helpful

4G EE Router - reduction in speed

HiWhen our 4G EE Router was first plugged in (a few months ago) we had been getting over 30/40mb download speed with the full four reception lights lit on the router. Brilliant! . However, recently we have been seeing only two lights lit and download...

IanL64 by Explorer
  • 1311 Views
  • 3 replies
  • 1 Helpful

My order does not go through

I just ordered a phone plan from the EE website. Payed for it and it turns out they don't have the phone. However still on the website as an offer! Would be great if could really buy the plans available on your website. Asked for a refund. Open for h...