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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

Two different numbers

I recently upgraded my phone. However phone is using two different numbers , how do I delete one for a Samsung A71

Ally15 by Investigator
  • 1793 Views
  • 7 replies
  • 0 Helpful

Resolved! Do I need to change sim if I move from 4G to 5G

I’m looking at upgrading from a 4G sim only to a 5G sim only plan. Have upgrade phone from iPhone XS to 12 pro with apple. Will I need a new SIM card for 5G or can I just move my current sim to my new phone when my new plan starts?

Upgrade received

I have received my upgraded phone today.The phone has arrived but no pack with  a new sim card in or a guide for transferring all my stuff from one phone to another as in previous upgrades.Am I missing something??

Kellymr87 by Contributor
  • 547 Views
  • 5 replies
  • 0 Helpful

No order number

Hi I didn’t receive any order number or confirmation email when I ordered via text chat

jmsonu by Valued Contributor
  • 1172 Views
  • 5 replies
  • 0 Helpful

Galaxy watch

HelloI have had the galaxy watch just over a week now and it keeps over heating on my wrist and wont charge as it says over heating also battery life is awful charging it 2 times a day most days and even if i havnt got it on?

my 4gee wifi mini loses signal/wifi connection after 1 minute

Bought a new 4Gee mini wifi 2 days ago.   When I switch it on (either whilst charging or otherwise) the signal lights, wifi turn blue but after one minute they switch off.   Does this mean it's faulty?  Annoying that I've just signed up on a rolling ...

Do I have to activate my new phone straight away?

I've ordered new phones for the kids but one will arrive tomorrow and one in two weeks. Do I have to activate the phone tomorrow or can I wait until the other arrives? Both are already on EE with their current phones.

My orders Samsung

Hi, I placed an order for a new phone on Monday, and received my confirmation email. I haven't heard anything else since, and my order number says it cannot track my order.Samsung galaxy s10 ultra 5g.Can, u help me 

iPhone 12 Pro

Hi guys,  recently placed an order for an IPhone 12 pro pacific blue on 27/10/2020. Was talking to love chat about a status update on the phone and they said it could take around 12/14 days to be dispatched with DPD! Just wondering what the returns p...

Mikeyv13 by Visitor
  • 501 Views
  • 1 replies
  • 0 Helpful

Order no delivery date

After the mess up with the pre orders of the iPhone pro the store cancelled the order on the 23rd and then had to put a new one through when they realised the phone they were going to give me was actually their demo phone. I was told it would be up t...

GeekyJo46 by Investigator
  • 892 Views
  • 4 replies
  • 0 Helpful