Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15505 Views
  • 51 replies
  • 65 Helpful

Upgrade

After upgrading to a new phone early with a sim only contract what happens with my existing phone?

Sjf6151 by Visitor
  • 476 Views
  • 1 replies
  • 0 Helpful

Upgrade

I’ve early upgraded to the iPhone 12 pro on the 19/11/20 and it is saying pre order confirmed, has anyone else had this issue as I’m eager to get the phone 

Data

Hiya,at the moment i have 100GB D/L allowance,can you tell me if i could get a bigger D/L allowance & what the cost would be,thanks.

jockwav1 by Established Contributor
  • 1423 Views
  • 7 replies
  • 2 Helpful

iphone 12 pro delivery

Hi I have waited 21 days without even an email of confirmation after placing an order for the iphone 12 pro.I dont even have an order reference from you.Ive been left completely in the darkI ordered on the 1st November.Can you give me my reference an...

particle by Visitor
  • 682 Views
  • 2 replies
  • 0 Helpful

Iphone 12 pro

I ordered the iPhone 12 pro on the 4th of November and there’s still no sign of dispatch, I’ve been trying to get in contact but no helpful information has been given, does anyone have any idea what’s going on? Thank you

Why is my new iphone taking ages to Dispatch 😩

Hi, so ive agreed to swap my Note 10+ for the new Iphone 12 pro max a few days ago but my phones screen is damaged so im getting it repaired. The repair guy said it might take a week and a half to 2 weeks because of complications with his part suppli...

Rlamb2311 by Investigator
  • 579 Views
  • 6 replies
  • 1 Helpful

New Router - how to connect adaptors

Hi EveryoneI have decided to give the 4g EE router a chance in my house, but I am struggling to connect the wifi extenders/adaptors.   Can anyone help please?

Online order

I have been having the same problem as a lot of people. I upgraded my phone contract from iPhone 8 to iPhone 12, I placed my order on Wednesday 11/11/2020 I received my confirmation email and it’s been a week and a half later and have had no further ...

CurtisB21 by Investigator
  • 443 Views
  • 4 replies
  • 0 Helpful

IPHONE 12 PRO

Hi, I have already 22 days since I'm waiting for my new phone, Iphone 12 Pro 128GB Gold. I am a new customer. How long it will take?? I called EE, one person told me that yesterday I will receive my order but after that I called again and they said t...

Where is my iPhone 12 pro?

Hi,  I ordered the iphone 12 pro two weeks ago now and there’s no update for a dispatch, any idea when it’ll be arriving as I was told within two weeks, I’m worried it’s gone missing it has been forgotten Thanks