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Online order

CurtisB21
Investigator
Investigator

‎21-11-2020 11:19 AM

I have been having the same problem as a lot of people. I upgraded my phone contract from iPhone 8 to iPhone 12, I placed my order on Wednesday 11/11/2020 I received my confirmation email and it’s been a week and a half later and have had no further updates.

0 Helpful
4 REPLIES 4
Christopher_G
EE Community Support Team

‎21-11-2020 01:48 PM

Hi @CurtisB21

 

Welcome to the community and thanks for ordering.


Which model did you choose? Please include colour and memory size.

 

Thanks


Chris

0 Helpful
CurtisB21
Investigator
Investigator
In response to Christopher_G

‎21-11-2020 01:59 PM

Hi @Christopher_G 

 

thanks for the reply, I ordered the iPhone 12 in black, 64GB.

 

thanks, Curtis.

0 Helpful
Christopher_G
EE Community Support Team
In response to CurtisB21

‎21-11-2020 02:04 PM

Thanks @CurtisB21

 

I've checked and this model is in stock currently.

 

I'd recommend speaking with our Mobile Care team to check everything is OK with your order.


Chris

0 Helpful
CurtisB21
Investigator
Investigator
In response to Christopher_G

‎21-11-2020 02:29 PM

Thanks @Christopher_G 

 

Much appreciated. 

0 Helpful