Online order
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21-11-2020 11:19 AM
I have been having the same problem as a lot of people. I upgraded my phone contract from iPhone 8 to iPhone 12, I placed my order on Wednesday 11/11/2020 I received my confirmation email and it’s been a week and a half later and have had no further updates.
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21-11-2020 01:48 PM
Hi @CurtisB21
Welcome to the community and thanks for ordering.
Which model did you choose? Please include colour and memory size.
Thanks
Chris
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21-11-2020 01:59 PM
thanks for the reply, I ordered the iPhone 12 in black, 64GB.
thanks, Curtis.
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21-11-2020 02:04 PM
Thanks @CurtisB21
I've checked and this model is in stock currently.
I'd recommend speaking with our Mobile Care team to check everything is OK with your order.
Chris
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21-11-2020 02:29 PM
