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β20-11-2020 06:41 PM
Hi, so ive agreed to swap my Note 10+ for the new Iphone 12 pro max a few days ago but my phones screen is damaged so im getting it repaired. The repair guy said it might take a week and a half to 2 weeks because of complications with his part supplier, i said it would be fine because i was expecting to get my new phone before then so i wouldnt be without a phone.
Its been 4 days now and my order hasnt even moved out of the "order confirmed" stage π€¦ββοΈ which is unusual to be because most of my phones ive purchased from ee have arrived 2 days after the order was placed π€
Id understand if the phone wasnt even out yet, but it was released on the 13th of November and its now the 20th. I then went and checked what it was saying for the phone on the ee store, and its saying "expect Dispatch withing 14 days" !?!?! π€¦ββοΈ anyone know why this is? π if thats true i might have to go 2 weeks without any contact with anyone! π i cant exactly carry around my desktop pc to contact people π€¦ββοΈπ
Basically all im asking is if anyone knows whats going on with it, apologies for rambling onπ
β20-11-2020 08:37 PM
Hi @Rlamb2311
Lots of threads about these delays. Apple just cannot manufacturer and ship them the same as many electronic devices or goods.
Thanks.
β21-11-2020 08:08 AM
Hello @Rlamb2311.
Thanks for coming to the community.
Please can you confirm what colour and memory size you ordered the iPhone 12 Pro Max in?
Speak soon,
Katie π
β21-11-2020 02:47 PM
Hi
I ordered the Iphone 12 Pro max in Pacific Blue with 256GB storage
β21-11-2020 02:49 PM
Yeah! i noticed that as soon as i posted my thread π it sure seems that wayπ
β21-11-2020 02:54 PM
The current timescale you've seen is currently the latest update, @Rlamb2311.
It should be delivered within 14 days of your order. DPD will be in contact when it's ready to dispatch.
Thanks for your patience so far.
Chris
β21-11-2020 02:56 PM
Right okay, why is it that long you know??