Xbox One S Delivery

[Leabodz10]

Still awaiting delivery info on an order made on 28th October...this was made before the black Friday deals.  They are also still available to order online.  When will I be sent my order?  Really hoping Santa doesn't have to give an IOU!

[Katie_B]

Hello @Leabodz10. 

Was this ordered as an add to plan or a gift with purchase when purchasing an eligible phone?

Speak soon, 

Katie 🙂

[Leabodz10]

Thanks for replying.  This was an add to plan.

[James_B]

Hi @Leabodz10,

Was it the Xbox Series S or the Xbox One S you ordered?

James

[Leabodz10]

It is the X Box One S All Digital bundle

[James_B]

Hi @Leabodz10,

Please get in touch with Customer Care so a member of the team can check the status of your order.

They'll be happy to help. 🙂

James

[Leabodz10]

What is the best number to try? I have spent ages on hold a few times now with no joy.  

[James_B]

Hi @Leabodz10,

You can call Customer Care on 150 from your EE phone.

James