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Wifi calling not working on 11 pro and Bt broadband

Bodgeit1
Established Contributor
Established Contributor

I don’t know if I am connected to my Bt broadband full fibre for WiFi calling, my works phone shows a WiFi calling banner on the top left of the screen 

1 SOLUTION

Accepted Solutions
Mustrum
EE Community Star
EE Community Star

I guess the phone is not choosing the WiFi calling option as it is detecting a mobile signal. 

I did see a suggestion somewhere on here to get it to kick in switch the phone to Airplane mode, but not tried it myself,

 

Edit, seems that also switches WiFi off, so you then need to switch it back on.

View solution in original post

14 REPLIES 14
Mustrum
EE Community Star
EE Community Star

I guess you figured it out?

Bodgeit1
Established Contributor
Established Contributor

No it’s still doesn’t show any WiFi calling banner which my works phone does 

Mustrum
EE Community Star
EE Community Star

Then why have you crossed out the text in the OP?

Bodgeit1
Established Contributor
Established Contributor

I didn’t it did that when I was typing the question into the box so the issue still remains, maybe you could help 

Bodgeit1
Established Contributor
Established Contributor

This issue hasn’t been solved irrespective of someone posting to the contrary 

Mustrum
EE Community Star
EE Community Star

Ah OK.

On the phone WiFi settings does it show you are connected to your home broadband?

Mustrum
EE Community Star
EE Community Star

You are not having much luck with your typing this evening! You would be the only one whp cpu;d select the solved bit - perhaps you meant to click the thanks button?

Bodgeit1
Established Contributor
Established Contributor

I have a full WiFi signal showing on the Home Screen, WiFi calling enabled volte is off

Mustrum
EE Community Star
EE Community Star

And do you have full mobile signal as well?