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30-06-2020
02:01 PM
- last edited on
30-06-2020
02:18 PM
by
DanielPA
I wanted to praise a member of your team called Scarlett xxxxxxxxxx. She phoned me yesterday re upgrading my phone. After having a couple of bad experiences on the phone previously, it was a breath of fresh air.
This lady is a a credit your team. Made me feel at ease and I felt very reassured speaking to her on the phone- completely hassle free!
I know many people are quick to complain but you definitely need to give credit where it is due!
[mod edit: removed employee's surname]
30-06-2020 04:00 PM
Hi there @bethpro1999
Thanks very much for coming to the community and letting us know.
I will be sure to pass on your feedback to Scarlett, I am sure she will be over the moon to read how happy you are 🙂
All the best.
Leanne 🙂