Has my order gone through?

[FearBanshee]

I ordered an upgrade of my phone yesterday from the huawei mate 20 lite to Samsung S20. I got an email confirming the order but I'm unable to track it and no money has been taken out. 

[James_B]

Hi @FearBanshee,

Welcome to the EE Community. 🙂

You won't be able to track your order until it has been dispatched.

DPD will send you a text message with tracking details as soon as your delivery slot is confirmed.

Thanks

James