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Has my order gone through?

FearBanshee
Visitor

I ordered an upgrade of my phone yesterday from the huawei mate 20 lite to Samsung S20. I got an email confirming the order but I'm unable to track it and no money has been taken out. 

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @FearBanshee,

 

Welcome to the EE Community. 🙂

 

You won't be able to track your order until it has been dispatched.

 

DPD will send you a text message with tracking details as soon as your delivery slot is confirmed.

 

Thanks

 

James