I used to be able to open the app, click on the £10 amount, add in cvv number & the top up would go through simply. It has changed to a more difficult top up experience, where after entering cvv number, it says further details required, but there is no further buttons activated.
I now have to call 150 to top up, WHY has this been made impossible to top up easily through the app? It is VERY frustrating!
Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no.
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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
