cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Where's my order number?

CCarter
Investigator
Investigator

I ordered a new iPhone yesterday from EE and thought I would try their Track your order facility.  The problem is my confirmation email (and every other email and text I've received) doesn't give an order number.  I have an account number and details of the plan etc. but no sign at all of an order number, and it's the order number I have to quote to access the tracking...

Any help gratefully received   

1 REPLY 1
Leanne_T
EE Community Support Team

Afternoon @CCarter

 

Thanks for coming to the community. 

 

If you get in touch with our Mobile Care team they will check the order and the reference number for you, so you can track the order 🙂

 

Thanks. 

 

Leanne.