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14-07-2021 11:42 AM
I want to run a BT diagnostic check as my speed is supposed to average 35mbs, but I average 18. Where do I find this please?
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14-07-2021 06:20 PM
Customer Services. 0800 079 8586 option 3.
14-07-2021 11:59 AM
Ring C/S and ask.
14-07-2021 04:57 PM
Who is C/S?
14-07-2021 06:20 PM
Customer Services. 0800 079 8586 option 3.
15-07-2021 02:57 PM
As well as your Access Line ID (ALID) ask CS for your Broadband Service ID (BBEU). You might find you need it for the BT Speedtester's Diagnostics.