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15-07-2021 12:57 PM
Ordered the Sony WF1000XMK3 Wireless Headphones last week as an add-on to my pay monthly plan. I got a secondary email with my confirmation that it was out of stock, but according to the website it is in stock.
No update for over a week and the upfront cost has been refunded to my card and the order tracking just says 'Sorry, we can't show your order details right now. '
15-07-2021 01:28 PM
@King10 if you upfront payment been returned then you don’t have an order. I would call customer services about this.