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Community Activity
Request for Assistance – Internet Not Working
Dear EE,I hope you're well. My name is Bianca, and I’m from Brazil. I’m currently staying in the UK for a few months to study, and I recently signed up for broadband at the flat I’m living in.Unfortunately, the internet has not worked at all since th...
Hr contact
hi, im an ex employee of EE - how can i get in contact with HR re my final payslip please as i have some queries regarding my final payment amount.thanks
Contact HR
Hi. I work for EE as was BT and need to contact HR today to discuss a recent requirement to do a DBS check through hire right and discuss whether a requirement to now sell insurances is a reasonable change to my employment. I do also wonder why findi...
Connection Dropping Out At The Same Time Every Day
Hello! I have recently moved to EE broadband and it has been mostly working pretty well. I have had an issue with it for a while where the connection would drop for a minute/two sometime in the hour of 12am every single day. It has also changed with ...
Broadband test speed not working
Hi I switched to full fibre from virgin media on Tuesday the 8/4/2025 when I try to test my router’s speed via the EE speed test on the app it always fails saying the fault is on there side.The safe search is also not working.Can anyone give me some...
Smart Hub Plus SH31B Router Firmware changelog
Hi,Just thought it might be worth putting up a list of all the firmware rollouts for the Smart Hub Plus SH31B Router that have happened in the past year or so to see if this adds/removes functionality or fixes/introduces any bugs to the routers.Last ...
I’ve paid my bill via the app and it’s still showing unpaid
I’ve paid my bill and it’s took the money out of my bank account but as I paid it came up with and error and on the app it says unpaid. Can anyone help.
Add on
I would like add an add on on the sim card i am using now asap
