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What time do call Center close

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Raffaello2017
Skilled Contributor
Skilled Contributor

‎06-04-2021 09:39 PM

Hi do you know what time do the call centres close, as I was expecting a call from someone who’s shift ended at 21:00

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XRaySpeX
EE Community Star
EE Community Star
In response to Raffaello2017

‎06-04-2021 09:58 PM

You can't. You just phone CS & hope they kept a record.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

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XRaySpeX
EE Community Star
EE Community Star

‎06-04-2021 09:44 PM

21:00 w/days.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Raffaello2017
Skilled Contributor
Skilled Contributor
In response to XRaySpeX

‎06-04-2021 09:56 PM

@XRaySpeX Thanks that’s what I thought, how do I contact the same person in the customer sales center tomorrow. If I call tomorrow will they have my details ?

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XRaySpeX
EE Community Star
EE Community Star
In response to Raffaello2017

‎06-04-2021 09:58 PM

You can't. You just phone CS & hope they kept a record.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Raffaello2017
Skilled Contributor
Skilled Contributor
In response to XRaySpeX

‎06-04-2021 10:04 PM

@XRaySpeX Thanks 

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