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Upgrades and phone contact

Monza262
Visitor

‎09-12-2021 05:33 PM

Ordered upgrade phone and paid money but no phone. Given number to call but no answer, always "busy"

Very close to telling them to stuff it and going to another company

0 Helpful
2 REPLIES 2
Northerner
Grand Master
Grand Master

‎09-12-2021 06:56 PM

Hi @Monza262 

 

Have you checked EE order tracking?

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.
0 Helpful
Chris_B
Grand Master
Grand Master
In response to Northerner

‎09-12-2021 07:10 PM

@Monza262  What phone ? Colour/storage/type ?   
when did you order ?  

0 Helpful