What is happening with my order

creechcourt
Contributor
Contributor

‎08-02-2021 06:05 AM - last edited on ‎08-02-2021 08:26 AM by EE Community Moderator

  • Order ref xkoxxxxxxxxx placed last week and got confirmation and email telling me it's on it's way then nothing,  no tracking info or DPD text.
  • Just left in limbo

[mod edit: please do not post order numbers on the public board. Thanks!]

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3 REPLIES 3
Leanne_T
EE Community Support Team

‎08-02-2021 09:07 AM

Morning @creechcourt

 

Thanks for coming back to the community. 

 

Which device did you order? 

 

Could you let me know the colour and size? 

 

Speak soon 🙂

 

Leanne.

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creechcourt
Contributor
Contributor
In response to Leanne_T

‎08-02-2021 09:20 AM - last edited on ‎08-02-2021 09:22 AM by

***********Xbox series  s Add to plan 
Sent from Yahoo Mail on Android

 

[mod edit: please don't post personal details on the forum]

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Leanne_T
EE Community Support Team
In response to creechcourt

‎08-02-2021 09:37 AM

Hi @creechcourt 

 

Thanks for the quick reply. 

 

Your order may take up to 7 working days to arrive. If, for any reason, your delivery will take longer than this we'll keep you informed by email.  

 

We'll keep in touch on the day of delivery, with the mobile number you entered at checkout.

 

Leanne. 

 

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