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What happening to my order ref xkoxxxxxxxxx

Anneball
Visitor

Ordered a tablet on the 1st of october had a email saying thank you your order is on it's way ,and I haven't heard anything since that email 

 

[mod edit: please do not post personal information on the public board. Thanks!]

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@Anneball   You need to call customer services as this is a public forum that has no access to your account or your order status. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
James_B
EE Community Manager
EE Community Manager

Hi @Anneball,

 

Welcome to the EE Community. 🙂

 

That's great advice from @Chris_B. Our Customer Care Team will be happy to check the status of your order.

 

Thanks

 

James