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What does order dispatched mean

Leah-1993
Explorer

‎20-09-2019 12:03 PM

 
0 Helpful
6 REPLIES 6
XRaySpeX
EE Community Star
EE Community Star

‎20-09-2019 12:05 PM

@Leah-1993 : It's been sent to you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Jon_K
Former EE Employee

‎20-09-2019 01:51 PM

Hi @Leah-1993.

 

Thanks for coming to the community 🙂

 

That's great that your phone has been dispatched and is on it's way! Have you had a text from DPD to tell you when it will be there?

 

What phone have you ordered? 🙂

 

Jon

0 Helpful
Leah-1993
Explorer
In response to Jon_K

‎20-09-2019 04:43 PM

Its the iPhone 11 it's getting delivered to store. He told me it would be up to 7 days so I wasn't sure

Sent from Outlook
0 Helpful
Christopher_G
EE Community Support Team
In response to Leah-1993

‎20-09-2019 06:48 PM

DPD will contact you with some tracking information, @Leah-1993. 🙂

 

Once the store have it, they'll be in touch with you.

 

Enjoy your new phone. 😄


Chris 

0 Helpful
Amberhitchen
Investigator
Investigator
In response to Jon_K

‎26-11-2020 02:23 AM

I had a message of EE yesterday at 5pm saying my order was received by the courier dpd,just still waiting for the text of dpd saying how long it will take,have you any clue how long it will take them to deliver as I have been waiting a month for my phone  

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Amberhitchen

‎26-11-2020 07:54 AM

Hi @Amberhitchen,

 

If you download the DPD app and register your details, you'll receive automated notifications for your delivery.

 

Hope this helps.

 

James

0 Helpful
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