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Community Activity
Resolved! How to contact EE via email
Can someone please advise on how to contact EE via Email as there does not appear to be that option anywhere on their webite. Everytime we click on contact EE on their website we go round in circles! Please note we are already aware of dialing 150 of...
Resolved! XKO number
Any help would be much appreciated. the “xko” order number I have been issued isn’t working. It keeps saying that it’s “timed out”, yet I’ve not used it. I cancelled my previous contract with o2 so dpd can’t contact me with a tracking number either. ...
Resolved! Unhappy Bunny
Hi everyone,Was having a few problems with my mobile broadband. Went near enough 2 weeks without. Contacted EE, equipment was collected for repair. When speaking to advisor was told credit will be added as I didn’t have service. Equipment sent back a...
Security
Hii I was recently a victim of fraud where there was a data breach with EE. EE are now advising me the fraudster passed security by providing just my name address and bank account number. Details that many folk have. I just wonder how customers of EE...
Replacement sim activation without old sim/phone
I’ve got my new sim but don’t have the old sim or handset what should I do?
Going abroad
Hi I’m going to France Spain & Portugal for 3 weeks on the 6th July & just wanted to check my usage & roaming & if I am fully covered?
Bill
Hi I’ve been asked to show my name/number and recent top up/bill I’m on pay as you go tho n can’t seem to find it
Openreach fiber checker wrong
I've been trying to get full fiber for over a year and on the fiber checker it shows not available I live in a block of six flats and two of my neighbors have full fiber and all I get from openreach they need landlord permission can anyone help me wi...
Resolved! Issues receiving texts and voicemail notifications
I too cannot send or receive texts from ANYONE. Including my bank I also can no longer receive voicemails although people have left them. My phone is a Samsung A 50. Keeps saying unable to send message as service currently unavailable. Saying this ...
Order update
I order the Apple Watch Ultra 2 on Monday said available to order, now showing in stock but no update on my order?
