Owe money on my account.

[HarryC24]

Got 2 letters from EE saying that I owe them money. I don’t have the phone anymore as I lost it about 1 and half years ago on a night out. do I need to pay it? £100 I don’t have to pay for I don’t have. They are going to effect my credit and stuff if I don’t pay. Any help?

[Chris_B]

@HarryC24   If this was on contract you still have to pay that contract even if you lost the device. It’s a contract that you agreed to pay to the minimum term.  

[Katie_B]

Hello @HarryC24. 

Thanks for coming to the community. 

I can see @Chris_B has provided you some help so far. 

I would recommend giving us a call to discuss the balance on your account further. 

Katie 🙂