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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

BT ULTIMATE

Just upgraded (2 days ago), and chose to include Bt ultimate as my Selected add on. Having previously created an account at the start of my old contract, I thought re-selecting the option would reactivate..so I'd be able to continue to login. Checked...

Tommo-94 by Visitor
  • 544 Views
  • 1 replies
  • 0 Helpful

Broken TV Received

Good morning, I was hoping for some advise.  I received an LG TV as part of the Google Pixel 4a offer, however the TV arrived completely smashed, I called 150 and eventually got put through to someone from the 'supply chain' team where he arranged fo...

Sam312 by Investigator
  • 853 Views
  • 2 replies
  • 2 Helpful

Resolved! Haven’t received delivery confirmation

I ordered an iPhone 11 yesterday after noon with Enjoy super fast delivery, I received a successful email which said look out for an email from enjoy including delivery. It was supposed to be delivered today 6-8pm but I haven’t received any emails or...

Kimmy87 by Explorer
  • 1842 Views
  • 6 replies
  • 1 Helpful

Owe money on my account.

Got 2 letters from EE saying that I owe them money. I don’t have the phone anymore as I lost it about 1 and half years ago on a night out. do I need to pay it? £100 I don’t have to pay for I don’t have. They are going to effect my credit and stuff if...

HarryC24 by Visitor
  • 596 Views
  • 2 replies
  • 0 Helpful

sim

I upgraded my sim, received a new one but its faulty/broken. I called twice and requested a new one and on both occasions was told its in the post,THAT WAS 2 MONTHS AGO, NOW I HAVE A BILL FOR A CARD THAT NEVER ARRIVED. HOW CAN THIS BE RESOLVED 

imac204 by Investigator
  • 448 Views
  • 3 replies
  • 0 Helpful

Can I reactivate my Sim Card after 4 months of Inactivity?

Hi EE, Due to lockdown and being furloughed, I cancelled my contract and have been stuck in my country since March. With that consequence my sim card was also cancelled. I need to reactivate my SIM to access my other accounts in the UK. Is this possi...

Where is my iphone

Paid a large sum of money to upgrade to an iPhone 12 pro max on the 13/11/20, the same day, 2 hours before my wife did the same. She has had her new iPhone 7days now and I’m yet to receive anything!!!! No communication, no answers but I bet they stil...

Dsely by Established Contributor
  • 3140 Views
  • 31 replies
  • 9 Helpful

AirPod pro order

I ordered 2 sets of air pods 1 pro and 1 normal set. The order went through fine then I received an email asking me to call to discuss then I’ve had an email saying my AirPod pro order has been cancelled. Any idea why? 

Samsmum1 by Explorer
  • 428 Views
  • 2 replies
  • 0 Helpful