Archived Posts

In this forum, you’ll find older (but always searchable) content.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15524 Views
  • 51 replies
  • 65 Helpful

Upgrading phone delivery

I ordered the new iPhone 12 pro using a standard upgrade on the app. Paid the upfront cost and I’ve only had an order confirmation. No delivery information at all and I don’t have any idea when it will be delivered. I’ve tried to track it online but ...

Karoc15 by Investigator
  • 417 Views
  • 1 replies
  • 0 Helpful

Order update

Hi, I placed an order for the iPhone 12 Pro 128Gb in Gold on November 7th and had an email to confirm my pre-order.  I’ve had a couple of emails since then to say my order is on track, but no expected date for delivery yet. Is it possible to find out...

Mia_F by Contributor
  • 423 Views
  • 1 replies
  • 0 Helpful

Software update for Samsung tab s5e

HiI had the usual notification to do the latest Software update on  Samsung s5e tablet and it has been running for a few hours now it just keeps restarting over and over it vibrates like it normally does when it is about to start up but all that happ...

J_e_n_72 by Visitor
  • 549 Views
  • 1 replies
  • 0 Helpful

upgrade address change

hi ive recently ordered the iphone 12 pro and have not been given a delivery date. i am going back home for christmas from university and was wondering if i could change the delivery address on my order. please let me know if and how i can!

Apple Watch Gift Confusion

I have purchased an apple watch on my EE account (monthly subscription) but the watch is for my partner. He has his own EE account and iphone but i want to gift him the watch. Will the watch i ordered work or be able to be paired with his phone and n...

fklgjaf by Explorer
  • 690 Views
  • 3 replies
  • 0 Helpful

My Order

Just looking for an update on my order: iPhone 12 Pro gold 128gb. I was told dispatch within 21 days and tomorrow will be the 22nd day. I am aware of the issues at Apple and wouldn’t be writing this if my updates haven’t consistently said “on track.”...

Impossible to order an additional Sim

I have a 24 month Sim card. I want to order an additional 24 month Sim card. I don't have any EE phones. No matter how I try to order the 2nd Sim I am told that I cannot upgrade yet. IT IS NOT AN UPGRADE! I despair at the gross incompetence of your w...

Apple Watch contract

How do you know if an Apple Watch contract (out of contract) has been cancelled? It still shows on my account?I called up & cancelled awhile ago (had to call twice before I was told over the phone it was successful) the bill info is confusing

Katomdoc by Investigator
  • 489 Views
  • 1 replies
  • 0 Helpful

Order confirmation

Hi I called yesterday and upgraded 3 phone over the phone. I have not received any confirmation and can not see any upgraded showing on the account. Please can someone confirm the upgrade was compleat. Also can a confirmation email please be sent out...

iPhone 12 Pro Max - Order Status

I ordered the iPhone 12 Pro Max 128GB Silver. It was out of stock when I ordered but the operator said it'll be with me in 7 days as they expect a dispatch within that time. For that reason, I early upgraded but cannot find any sort of order confirma...