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21-12-2020 12:16 AM
Hi all,
I'm new to this community and wanted to ask a few questions as I plan on upgrading my SIM only pack.
I am thinking of upgrading from my 10 pound a month, 2GB 100min unlimited texts pack to the 24 month SIM Only pack of 5G 100GB, unlimited mins and texts for 20 pounds.
I was wondering about:
Is this possible to do while keeping my current number?
Can I apply my student discount code on this (20% discount)?
Why does the discount for current members on this pack redirect me back to this page (https://shop.ee.co.uk/what-do-you-want-to-do-today)? (goes from 20 to 18 pounds, 10% off)
Would I be posted a new SIM for this change?
Thanks in advance.
Solved! See the answer below or view the solution in context.
21-12-2020 08:45 AM
Hello @Xynthexia.
Thanks for coming to the community.
You can move your pay as you go number to a pay monthly contract.
You can continue to use the same SIM once the upgrade has happened.
I would recommend texting SWITCH to 150 to see if your eligible for a discount.
Once you have selected a plan just add your voucher code at checkout to apply your discount and add your current pay as you go number to transfer your number.
Katie 🙂
21-12-2020 08:45 AM
Hello @Xynthexia.
Thanks for coming to the community.
You can move your pay as you go number to a pay monthly contract.
You can continue to use the same SIM once the upgrade has happened.
I would recommend texting SWITCH to 150 to see if your eligible for a discount.
Once you have selected a plan just add your voucher code at checkout to apply your discount and add your current pay as you go number to transfer your number.
Katie 🙂
21-12-2020 10:54 AM
Thanks for replying @Katie_B ,
I have texted SWTICH to 150 and it says that although I'm not eligible for a discount, I can still move over to a pay monthly contract.
I'm not yet 18, therefore I cannot currently move over to a pay monthly contract but do you know where I can use my student discount? It doesn't apply in the gift voucher section and I don't see a place in the checkout section?
Thanks
21-12-2020 10:57 AM
Hello @Xynthexia.
To use your student discount you must be on a pay monthly plan.
This code from student beans must be entered within the 'I have a voucher' section.
Please be aware some plans may not be eligible for the discount.
Katie 🙂
21-12-2020 10:59 AM
Thank you for the help,
I think I'll be switching to a pay monthly plan if my student discount is eligible when I turn 18.
21-12-2020 11:14 AM
That's great to hear @Xynthexia.
When the time comes if you have any questions at all please be sure to come back to us here on the community.
Katie 🙂