Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2655 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15566 Views
  • 51 replies
  • 65 Helpful

Resolved! Upgrading pack - confused

Hi all,  I'm new to this community and wanted to ask a few questions as I plan on upgrading my SIM only pack. I am thinking of upgrading from my 10 pound a month, 2GB 100min unlimited texts pack to the 24 month SIM Only pack of 5G 100GB, unlimited mi...

Xynthexia by Investigator
  • 1524 Views
  • 5 replies
  • 0 Helpful

Trade in phone stuck in crewe

Hi, I sent my iphone xr trade in the day I recieved my package to send the phone back. I have 4 days left for ee to recieve it but on the royal mail website it says, they have recieved a request not to delivery???? What the hell am i ment to do?

Amialice by Visitor
  • 528 Views
  • 2 replies
  • 1 Helpful

Cancelling recent upgrade

A week ago I made an in-store upgrade. I'm seriously disappointed with the phone as it has poor connectivity and response. I was also sold a tablet with SIM as an add-on. I no longer want either and to go SIM only.  I'm sure he mentioned I had 14 day...

Free Beats flex earphones

I took out a new sim only deal on 5th Dec.  Part of the deal with free beats flex earphones. I received the sim yesterday but no mention if the earphones. When will I get them? Will they automatically be sent to me or do i need to apply for them some...

Webb123 by Investigator
  • 1298 Views
  • 7 replies
  • 0 Helpful

Ee sim

EE sim card not working help me please 

King2121 by Visitor
  • 436 Views
  • 2 replies
  • 0 Helpful

iPhone 12 pro dispatch

Hi I ordered the iPhone 12 pro on the 15th November. it gave me a 14day dispatch estimate.... however the status of my phones dispatch is still at “awaiting confirmation” it will be 14 days on Sunday. how long am I going to be waiting for my phone? c...

iPhone 12 Trade In Deal

For an upgrade to an iPhone 12 Pro Max the trade in deal states to trade in a fully functioning iPhone X or XR - does this mean you can’t trade in an iPhone 11 Pro Max? 

Resolved! Keeping my number

I have been offered an upgrade through affordable mobile staying on ee,  I want to keep my number that I've had  for years, is this possible as ee say I have to get a pay as you go sim transfer my number to that then back to ee

Ed1968 by Visitor
  • 1815 Views
  • 1 replies
  • 0 Helpful

Samsung A21s camera not focusing

Phone is about 15 weeks old, but for the last 6 weeks or so, the camera does not focus properly, on increasingly more settings. Tried all sorts of environments, inside outside, different lighting etc.Resetting the camera makes it work once, but as so...

Donkey391 by Investigator
  • 800 Views
  • 3 replies
  • 0 Helpful

Delivery within 28 days

Placed my order for iPhone 12 pro 128gb Blue on 24/11/20 with dispatch within 28 days, that would be 22/12/20.Order updated today 19/12/20 with delivery expected between 4/1/21 and 9/1/21.  I'm no maths genius, but that's 41 to 46 days. But at least ...