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22-06-2019 07:07 AM
I upgraded online 2 days ago. I recieved the confirmation email but am yet to receive a text with information on the delivery of the phone. Also my reference number in the email is coming up as invalid
22-06-2019 07:12 AM
@harrisonogunnai Your reference number is invalid where ? If you are trying to use a XKN number as a tracking number it's not it's just a order number. I would call the mobile care team and speak with them about your order.
22-06-2019 08:50 AM
As @Chris_B said, call EE CS and find out on 150.
Thanks