Upgrade iPhone 11 to 12 do both number automatically transfer to new phone ie 12

[Philzyg]

I am about to upgrade from a 11 Max to 12 Max, I have 2 numbers on dual sims, will they automatically transfer to the 12 Max or do I need to have them transferred by EE, Just to clarify does the e-sim transfer?

[James_B]

Hi @Philzyg,

Welcome to the EE Community. 🙂

Is the number you are upgrading on the physical SIM or eSIM?

Is your other number on a SIM only plan?

Thanks

James​​​​​​​

[Philzyg]

I have two numbers one on e-sim and the other on a physical sim, I want both to be moved to my new phone. Do they transfer both to the new phone automatically? 

[James_B]

Hi @Philzyg,

Which number are you upgrading? The number on the eSIM or the physical SIM?

Thanks

James