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Internet package

Hello, I'm trying to buy a data pack using my Lloyds Bank card, but the payment keeps failing. I’ve tried multiple times and in different ways, but it’s not working.Could you please check if there’s an issue with my EE account or your payment system?...

EE TV via Arial & Freeview Signal

Hello, I have been thinking adding EETV to my BT Broadband account but have a few questions if I may? I'm currently using freeview via a loft aerial with 4G splitter.10 days ago I lost all channels (Sandy Heath), tried various retunes, some days it p...

GaryB17 by • Visitor
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Hy

Hi everyone, I was wondering if anyone else has experienced issues with the spend cap on their account. I’ve been with EE for a year now and currently have three Flex Pay contracts, all paid on time with no missed or late payments. I recently tried t...

Sorry, something went wrong on our end

Everytime I try to log into my ee app or the ee website I get this message.  This has happened since I migrated from BT to EE broadband 3 weeks ago when my BT contract expired.  I already had ee mobile before migration that worked well.  How do I res...

Setting Up Roaming before travelling abroad

Hi EEPlease bring back being able to set up roaming before travelling abroad.  It was so much simpler and worked!  The new way of having to click on the link seems to not work, have continual issues and is not a good way to start a holiday!  Have spe...

Ee perks

My we perks has been deactivated, I can no longer get to my old nhs email account. is there a way I can re register as I have my id service care? thanks amy 

Home Screen

Myself and partner both have an iPhone 14, my partner can turn mobile data on and off from the Home Screen. When I try to do it I can turn it on from the home screen but to turn it off I have to go into the settings in the mobile data and turn it off...

Belburn78 by • Investigator
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