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Community Activity
Smart Hub Pro Stinks
Just got my new broadband installed on the 29th with the new Smart Hub Pro 1.6gb.All seemed well until day 3 when I started getting my security cameras disconnecting then other IOT loosing connection too, web pages taking up to 10 seconds to load the...
Now tv guide
Hi everyone how do I find now tv guide mine what to book the f1 race but can’t find the tv guide
Being charged for a “free” tablet after upgrading.
I’m hoping someone from EE or the community can help clarify my situation.About a year ago, I signed up for a SIM-only plan. I was offered a deal for £26.70/month which included a free Lenovo tablet — no additional cost. I have screenshots of the con...
Port Forwarding or UPnP
I've recently changed from BT hub (which worked fine) to EE hub and now have problems with security cameras. Specifically with a Panasonic Home Network security system. I've tried to connect under UPnP which is switched on in the EE hub, though the...
Has anyone been mis-sold a Google Pixel Watch?
I currently have a complaint open with EE regarding being mis-sold a Google watch and wonder if anyone else has experienced this.I recently switched from BT BB back to EE BB so I have the common issue that EE can't link my account.Every time I call t...
Bill issue
Hello,I had enough money in my account to pay my bill and it shows that it was taken out. However, it shows that it was ‘refunded’ and I don’t understand why. I’ve now had a text from EE saying that my auto payment failed when it seems it was through...
Incorrect charges for international calls
Both my wife and myself have been charged for the same calls and data roaming whilst abroadWe both have numbers on the same EE accountThe bill shows exactly the same call and roaming details for both phone numbersHow do I challenge this, as it cannot...
Pixelated Picture on EETV
HiMy TV picture is constantly breaking up and pixelating during live TV through my EE box, connected via WIFI. My WIFI speed is 500mb as tested via Speedtest on my mobile phone. It's been like this for months, some days worse than others. Unwatchable...
Connected - No Internet Access
Two weeks ago my home network suddenly started showing certain devices as 'connected / no internet access'. It seems to be affecting most devices on the network randomly, including phones (both iPhone and Androids), tablets, the Smart TV and my lapto...
