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EE perks deactivated account

626-case
Visitor

‎01-12-2021 03:12 PM

Hi

 

I am trying to access my EE Perks account but get a message saying that my account has been deactivated as I didn’t verify it in time. If I try to create a new account it tells me I am registered and to log in!! 

There is no option to reactivate the account and trying to get hold of an advisor is near impossible. 

On searching this appears to be a common issue and the only way to get it resolved is to post here and wait for an advisor to message back to assist hence this post  

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1 REPLY 1
Leanne_T
EE Community Support Team

‎01-12-2021 03:24 PM

Hi @626-case

 

Thanks for coming to the community. 

 

I've sent you a private message on here for some details, to help you with your perk account. 

 

Thanks 🙂

 

Leanne.

0 Helpful