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Upgrade delivery still not arrived

HannahLawson007
Visitor

‎29-09-2020 10:19 PM


I had an upgrade on my contract and ordered the new XR last Tuesday. I have now waited nearly over a week for its delivery being emailed numerous times saying they can’t deliver it today. I am paying EE for their service and my old phone is supposed to be have been taken too as a trade. This is getting silly now and I would like to know when my phone is going to arrive?!

 

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Chris_B
EE Community Star
EE Community Star

‎29-09-2020 10:52 PM

@HannahLawson007   The new XR ?   The latest iPhone is the SE at present and the XR is a device from 2018. 

 This public forum can not answer your question as it’s a public forum you’ll have to speak with customer services about your order. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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