Community Activity

No 5G for Pay as you go

There is no 5G available for those EE customers on Pay as you go which I am highly disappointed about especially when EE are supposed to be prideful on there strong reliable speeds, EE please change this because is not fair that we do not get the va...

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Cmckue by Investigator
  • 2225 Views
  • 20 replies
  • 13 Helpful

Coverage in Kingswood, Bristol

Update: 01 October 2024  Over the past few days, our engineers have integrated all parts of the mast onto the network and the mast is now on-air. We will continue to monitor performance in the area. Update: 11 September 2024 Over the past month, our...

Leanne_T by EE Community Support Team
  • 26712 Views
  • 85 replies
  • 34 Helpful

Now addons when billed via EE or BT

Is there a reason that no provision is available to EE/BT customers who have been sold a Now package  (either on its own or as component of an EETV  package} by EE /BT  cannot add NOW Ultra Boost to use on those devices that offer  the higher quality...

zulu17 by Prodigious Contributor
  • 40 Views
  • 2 replies
  • 0 Helpful

How does EE suck so bad when BT was great....?

How can EE screw up the technology so badly that their service sucks? We had 1-2 cut outs in 5 years with BT and it was normally around 3 in the morning which we put down to scheduled restarts. Now we are cutting out at least once a day and it is bec...

bigsteve47 by Established Contributor
  • 1304 Views
  • 24 replies
  • 6 Helpful

Resolved! Not sure if possible. Sky Router

Thought I would ask a question, not sure if possible.So I have signed up with EE for the 1.6gbps and Smart Hub Pro Wifi 7.Initially due to install this week, but got a new date of 27th June. Wifi is weak, so the fact Im getting a Smart Wifi Pro devic...

RobBark8 by Contributor
  • 278 Views
  • 17 replies
  • 5 Helpful

Resolved! Can’t log in to upgrade

Here is the problem. When I log in to upgrade my phone in the app it takes me to the website and then says it can’t log me in properly. If I check in my account I am logged in but a yellow banner appears at the top saying i cannot be logged in but I ...

AJMills by Explorer
  • 423 Views
  • 5 replies
  • 4 Helpful

Website not working

I have been using a website for nearly a year with EE broadband and never had any issues. But today the site will not load it just says the site can't be reached err connection timed out. There are no issues with the site as when I use mobile data on...