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Community Activity
EE TV app has stopped linking to my BT box
Since the latest EE TV app update, the app will not connect to my BT recordable TV box. I do not subscribe to any BT tv , but I was always able to select freeview programs from the app and send the record request to the box remotely. Advice required...
Abroad but can't purchase roaming pass
Hi,I'm currently in NZ. I received the text from EE on landing with the link to purchase a roaming pass. However it says to turn off WiFi. When I do that the link fails with no Internet connection so I can't access it to buy a pass.I have data roamin...
Resolved! Problems reconnecting to ee network when abroad
I'm abroad and been using a local SIM2, tried to switch back to my EE SIM1 and it seems to connect to the network ok with data and text working but I cannot make any voice calls on the mobile. Is there a settings change required? I have removed the ...
Returned kit but EE saying not received
Hello,I have returned my kit after closing my account, however I’m receiving emails that I’ll be charged £85. I have the tracking proof to show it was delivered to them, but as I’ve moved abroad I cannot call their customer service. Is there an email...
Resolved! Zone 1 pass not working
I have bought 5 zone 1 passes whilst on holiday in Australia but 2 of them aren’t working. Is there something we’ve not turned on?
Subscription packs question
So im new to EE I Keep seeing subscription packs and I bought the £15 one sense unlimited texts and calls are useful I keep hearing from people who try to renew it but were unable to even if they have enough money or credit So can I ask if I stop a r...
Direct debit
I want to set up my direct debit
Resolved! Email Warning not from EE
I just had an Email from EE,EE@messages.ee.co.ukBut its notBeware of Scams dont click on the link and report Spam
xbox ultimate add on
Hi, I recently changed over my game pass ultimate from microsoft to EE. However I got charged from microsoft today. Does it take time for EE to actually start taking over the billing or will I be double charged? Has this happened to anyone else?
Resolved! Spam email no-reply@info.ee.co.uk
Is this legitimate please?? Your DIRECT DEBIT with us is no longer active, 6/8/2025 8:21:11 a.m. YOUR DIRECT DEBIT WITH US IS NO LONGER ACTIVE Hi [email address],We wanted to let you know that your Direct Debit with us is no longer active. T...
