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4Gee Modem/Router Slower Than iPhone Right Next To Each Other.

nickcondon
Investigator
Investigator

‎30-11-2021 10:49 PM

This is doing my head in. 

 

I've got a 4Gee Home Router on the unlimited plan thats often only getting 5-9mb on a speed test (with device directly plugged in via ethernet) and over 150mb+ from my iPhone 12 on EE 4G sitting right next to it. Both with the same service bars, both with the same 4G only setting configured.

 

Is there a profile, an APN or something that could be setup different in the devices? I cant understand the significant different, especially when both have full bars.

 

Has anyone noticed significant performance difference between their 4Gee router and their mobile LTE?

 

I use the 4Gee for my home internet and often end up tethering my mobile, which is costly and inefficient. 

 

Thanks for any help.

0 Helpful
3 REPLIES 3
EssexBoyEE
Ace Contributor
Ace Contributor

‎30-11-2021 11:38 PM

Out of interest have you swopped the Sims over between each device and do you get the same results.

nickcondon
Investigator
Investigator
In response to EssexBoyEE

‎06-12-2021 02:47 PM

Hi There... Yes - Swapped Sims over and getting the same result. So doesn't seem to be the Sim cards - looks like its the 4Gee device. 

Leanne_T
EE Community Support Team
In response to nickcondon

‎06-12-2021 03:11 PM - edited ‎06-12-2021 03:11 PM

Hi @nickcondon

 

Thanks for coming back to the community. 

 

If you give us a call our Tech Gurus will get this looked into for you. 

 

Thanks 🙂

 

Leanne. 

0 Helpful