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10-07-2021 03:03 AM
I just enabled this add-on couple of days ago, cause I said why not, £5 for unlimited data, but I saw now on my bill that I've been charged with £10 instead of £5. I don't have other extra charges or add-ons on my bill.
Does somebody know why?
Thanks.
Solved! See the answer below or view the solution in context.
11-07-2021 08:46 AM
I hope you're well and having a nice weekend, are you up to much or is it a chilled one?
It looks like the add-on you bought is a a reoccurring one, that means you will have paid for the rest of the month and then one month in advance.
Don't worry though, from now on it will be £5 a month.
You can find more information about add-ons on our What Are Our Pay Monthly add-ons.
Thanks
Chris
11-07-2021 08:46 AM
I hope you're well and having a nice weekend, are you up to much or is it a chilled one?
It looks like the add-on you bought is a a reoccurring one, that means you will have paid for the rest of the month and then one month in advance.
Don't worry though, from now on it will be £5 a month.
You can find more information about add-ons on our What Are Our Pay Monthly add-ons.
Thanks
Chris