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Turn internet off devices

Footiemad2020
Visitor

How do I turn the internet off on certain devices.

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

Turn Mobile Data OFF.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Footiemad2020   If this device is on your EE account you can also do this there.  This will stop the device from using cellular data.   Open the my EE app and click the 3 lines top left and select the device/user to see this device then go to settings and turn off “USE MOBILE DATA” 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.