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Transferring number to EE

Gareth43
Problem solver
Problem solver

Hello there I have just activated my sim and filled the form out to transfer my number from giffgaff to EE, now I’m just wondering should I leave my new EE sim in the phone or can I carry on using my old giffgaff one what as my number on it untill the number transfers over ??? Thanks 

G Alston
iPhone 16 Pro Max
1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Gareth43   You could do both, but keep the EE sim with you as your giffgaff sim should loose signal at some point.  It should take around 24 hours to migrate across.  That doesn’t mean once the giffgaff sim will stop and the EE one will work straight the way.    Once the process starts your giffgaff one will loose signal then it’s a case of waiting for the EE one to work.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Gareth43   You could do both, but keep the EE sim with you as your giffgaff sim should loose signal at some point.  It should take around 24 hours to migrate across.  That doesn’t mean once the giffgaff sim will stop and the EE one will work straight the way.    Once the process starts your giffgaff one will loose signal then it’s a case of waiting for the EE one to work.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.