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Transferring number over

Suzannak
Visitor

I have received my PAC code from three and am needing to move my number over to my new EE pay as you go sim. When entering the new EE number into the form online to transfer this over, it is telling me that my new EE number is not right. I need to transfer this number over ASAP and am really struggling to see why this is so difficult. Is it that I need to Top Up my EE SIM card before the number is active!? Thanks 

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Suzannak  I would call customer services to give your PAC code.   Just to inform you number ports don’t happen over the weekend so you’ll number will not be ported till Tuesday if you call today as ports can take up to 24 hours to happen. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.