Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 3293 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 17682 Views
  • 51 replies
  • 65 Helpful

Set up old IPhone as pay as you go

Can I purchase a new pay as you go SIM card for my old iPhone? My daughter is using it with just WiFi but I’d like to get her a number. I don’t want to be restricted to topping up each month so just need a sim. Any advice please? Thanks 

JH80 by Investigator
  • 7158 Views
  • 5 replies
  • 2 Helpful

delivery of new phone

can you give me a date when phone is being delivered as forgot to check when ordering it

jason01 by Visitor
  • 434 Views
  • 1 replies
  • 0 Helpful

Smart iPhone Plan

I received a text message today offering me 100gb of data for £5.98 a month on the Smart iPhone plan and all I have to do to accept it is reply yes. But my question here is, if I want to take up the offer by replying yes does this change when my cont...

Dicko69 by Visitor
  • 729 Views
  • 3 replies
  • 2 Helpful

NO update on new order

Hi i ordered new phone on 2nd sept and paid an initial £30 that’s been taken from my bank account but not had any other update at all?? anyone know what’s going on? can’t track as it says no info available can’t ring as says closed so how do i even r...

Remery by Investigator
  • 521 Views
  • 5 replies
  • 0 Helpful

Apple Watch series 3 gps cellular - changing networks

When I purchased my watch, I was with another network so had to switch my iPhone to a sim only deal with EE which then enabled me to get the watch. I am now out of contract and can get a better deal else where (staff discount) however I am being told...

SJT73 by Explorer
  • 664 Views
  • 1 replies
  • 0 Helpful

4gee wifi router

Ive purchased one of these little yellow dongle thingy's on a monthly contract and i cant see it on my ee account as one of my devices which is a problem as i need to change the content settings as i cant link it to my smart tv, any help is appreciat...

MikeMC1 by Visitor
  • 716 Views
  • 2 replies
  • 0 Helpful

Purchasing credit on PAYG

I have an EE PAYG sim which I use in an unlocked Huawei MiFi device. Every time I purchase extra data it doesn't add the extra data to the sim, when I check My EE account the purchase shows up as credit balance.   The last time this happened (2 weeks...

New phone

I have recently upgraded my phone (Wednesday) and was told I would receive an email from EE which I have confirming the order. I was then told I would hear from DPD to tell me when my new phone will be delivered. I havent heard anything since then so...