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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Order delivery

Hello, I placed an order on the 25th August and still no delivery date.Order tracking not working.When can I expect my new phone.

Dmrolfe by Explorer
  • 461 Views
  • 3 replies
  • 0 Helpful

Sim not arrived after 6 weeks wait

Applied and paid for a pay as you go Sim in July and still waiting for it to arrive.  Suppose to use deal before October too.managed to get through on phone early August but was told just to wait more. But now no phone contact is possible. Next compl...

Coletie by Investigator
  • 589 Views
  • 6 replies
  • 1 Helpful

No Order Delivery - Urgent

Hi I am an EE customer, I ordered a  new phone upgrade + new plan on the 4th of September, I had an email confirming the order but no more communication. I need the new phone urgently as I am due to travel abroad at the end of this week. I did try to...

Paul110 by Investigator
  • 475 Views
  • 3 replies
  • 1 Helpful

Apple Watch 4 unpairing problem

Hi ,  ive got a Iwatch 4 plan on my account , but since I got a new phone I can’t use any data on the watch. I’ve tried unpairing , removed from iCloud account , resetting the watch (5x) from factory settings ,when I try and set the data plan on the ...

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LPires by Explorer
  • 762 Views
  • 3 replies
  • 0 Helpful

Will EE support esim in an oppo watch

Hi there. I have the galaxy active 2 on contract with LTE and am interested in changing to the new Oppo Watch LTE. Will EE be offering this watch? If not can I transfer my esim contract from the galaxy active  2 watch I currently have to the Oppos es...

Danred1 by Investigator
  • 1352 Views
  • 5 replies
  • 0 Helpful

Deactivated sim

Hi,  My sim card has not been in use for long time and now it has been deactivated.Could you please activate my sim card again?   

Invoce

Hello i would like to email me the airpods pro invoice of the payment. Thanks

BH90210 by Investigator
  • 442 Views
  • 1 replies
  • 0 Helpful

Lost Simcard, renew at airport

I recently lost my simcard outside UK.Was wondering if it is possible to renew my simcard once I arrive at the London Heathrow Airport. Thank You

leey1505 by Explorer
  • 612 Views
  • 1 replies
  • 0 Helpful