The EE Community

Cancel order

Please assist me cancel my order madebin error with and initiate refund. I intended to top-up new line  which i have now completed.

EE giving out my email address

Ee credit

I have £13.50 on an old phone number account that I’m not using I was hoping to get it back but can’t find a way to message ee without calling 

Billing address change

How can I change my billing address and post code. I have been trying but it’s not responding 

how to report scam text received without sender tel number ??

Unable to connect.

It is getting impossible to connect an XTU MR03  camera to full fibre 100mb I have tried next to the router and away from the router and cancel the 5gh only the 2.4gh on main& compatible.On a samsug A15cloudedge.Thinking of changing my broadband once...

EE Smart Hub Pro On the EE app

Hi all,i’m wondering if anybody can assist me please. I have the EE Smart hub pro router but the app has changed and now says that I have a smart hub plus after deleting and reinstalling the app. I can’t see a way to change the router that I have on ...

Contract

Hello,For personal, health reasons I moved to Germany yesterday from UK/Wigan.I need to cancel the phone contact.Can you please advise how can I cancel the contract?Thanks Erisa

Looking for a monthly unlimited data sim with no contract

Sounds simple, right?I can't get one online - website is saying that I have to call someone to get this set up. I have just spent an hour talking to someone in the web chat to get this set up - only to find out twice they have been trying to get me t...