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Phone Delivery

DC74
Explorer

I placed an order for a phone upgrade 10 days ago, had an email confirmation but my phone still hasn't been delivered. When will it arrive?

3 REPLIES 3
Katie_B
EE Community Support Team

Good Morning @DC74

 

Thanks for ordering with us. 

 

What phone did you order?

 

Please also provide colour and memory size. 

 

Speak soon, 

 

Katie.

Hi Katie,

The phone is a Samsung Galaxy A51 good as new, 128GB, Crush white.

 

My order confirmation said it was available to order and to expect dispatch within 7 days.

 

When I check on order tracking it says it is unable to give me an update.

 

Thanks

Debbie

Katie_B
EE Community Support Team

Thanks for getting back to me @DC74

 

I would love to see if I can find more information for you. 

 

When you have a moment, please check your inbox

 

Katie 🙂