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03-10-2021 08:23 PM
I placed two orders yesterday (2/10/21) one at 00:11 and one at 23:14.
I have received confirmation emails for both.
I have also received a 'on its way' email for the 2nd order placed at 23:14, but not for the 1st order placed at 00:11
The tracking information isn't working or showing for either order.
Can you help?
04-10-2021 07:11 AM
@kirstyanne93 Did you receive a tracking number or an order number a order number starts with a XKO or XKN and these are not tracking numbers.
