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Community Activity
Recieving Texts
So, i have a personal number which i switched on roaming for when we got to France but forgot to switch on roaming for my 2nd number. 2 sims in 1 phone, I've just switched roaming on for the 2nd number but no texts have come through, is this because ...
EE Sending out Replacement Power Supplies for Some of its Smart Hubs.
Received text today from EE saying:Hi it's EE here.We've found that some of our power adaptors on some of our Smart Hubs may stop working sooner than expected. They're not dangerous, but they can fail over time.To make sure you're not affected, we've...
I am currently on 5GB data, I do not use that much
I am not able to use even 5GB because there is no signal where I live and so I use WiFi calling and WiFi data. My contract is coming to an end and I am being forced to choose a contract with more data.This is a 30% increase.I am not happy - I do not ...
Leaving virgin
Where do I need to send my final virgin bill which included my leaving early penalty? EE said they would pay for it but I haven’t had any requests for this information.
EE One £20 discount
I bought the Full Fibre Gigabit Essentials 900mbps (the one that is currently £40.99) broadband on 6th June 2025. I then upgraded my iPhone 11 to a 16 Plus on Flex Pay with the "unlimited full works for iPhone" plan. I was under the impression that I...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
How much do ROAMING PASS cost? and How do they work ?
I am on a pay as you go, and travelling to a non EU country, there is not much info on the site.Is it going to be easy to buy one?Why cant i but one before i go?
Wired connection slow to connect
When I switch on a device with a wired connection to my router (desktop or TV) there is a delay of several seconds before a connection is established. Reliability and speed are excellent when connected but I did not experience this lag when I was pr...
Urgent: Unresolved EE ID Linking Issue After Multiple Attempts and Store Visit
I can log into the EE app without any problem, but my account information — such as billing details, payment history, and usage — is not visible.The system shows that my device/service is not linked to my EE ID, even though I have already completed a...
Customer Services Password
Today I called the EE customer hotline about network lost problem in my home areas. Because EE lost network, I could only manage to reach out to EE with a phone subscribed to another mobile service provider. The EE agent kept asking me for a customer...
