Track my order - new ee customer
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25-11-2021 11:31 AM
Hi,
I ordered my new phone on the 14th November, on the 15th I received an email to say I had to call to finish my order. The lady then completed my order on the 15th and said I would have it by the 17th. No phone came. I phoned 150 on the 18th and got told it would come within the week. Still no phone. I've tried calling 150 again but I cant get through. I only have 14 to send my old phone back to receive my trade in deal which is nearly done and the online tracker isn't showing anything.
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25-11-2021 12:40 PM
What phone was it you ordered if you don’t mind me asking?
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25-11-2021 01:05 PM
Hi @fayegill123
Thanks for coming to the community.
Which model phone did you order?
Could let me know the size and colour?
Speak soon 🙂
Leanne.
