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06-08-2021 07:14 AM
Hi, I'm having some trouble with text messaging. I have offers saying I can get 1,2 or 5 days unlimited data, minutes and texts for £5. I have £5 balance and everytime I message YES it will not send. Please help
06-08-2021 09:24 AM
Hi @Kanine_101,
Welcome to the EE Community. 🙂
Are you able to send messages to other numbers successfully?
James
06-08-2021 11:13 AM
Yes, all the other numbers receive my text messages fine
06-08-2021 11:34 AM
What error message do you see when trying to reply?
06-08-2021 01:33 PM
"not sent, tap to retry" is all I see
06-08-2021 01:44 PM - edited 06-08-2021 01:45 PM
Please get in touch with Customer Care so the team can take a quick look at your account.
They'll be happy to help. 🙂
