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Why can't I speak to a human at EE ?

I have 4 SIM cards on my account as well as broadband. I want to ensure that all 4 SIM cards are on the correct package as they all show as available for upgrades. I have a number of questions so speaking to someone is really the best option for me.I...

Send compliment

Hi, Just had a really lovely chat with an agent from Newcastle - who was checking in to see how my services are, what EE could do to make things better etc. Is there a way to pass on some praise / a compliment? He was really outstanding. I'm ashamed ...

hazrazaz by • Explorer
  • 13 Views
  • 0 replies
  • 0 Helpful

Helps us me a difference

hello i am holding a charity funday for Sebastian action trust a charity that helps families with terminal ill children to give them the best time they have left as a family my message was to see if you are able to donate anything to our raffle to ra...

Resolved! Call list

Hello many years ago you would receive a bill with all the calls and texts you had sent, including the numbers you called out to. Is it possible to get this still? Ive looked online and cant find anything for itemized bills. 

Hunter12 by • Explorer
  • 31 Views
  • 2 replies
  • 1 Helpful

Prepayed SIM Card Data Not Working

I have recently purchased a prepayed SIM card at the London Heathrow Airport vending machine and it appears that after numerous efforts, the data is not working. I have tried downloading the app and linking my SIM card but the error code 5100 shows u...

Gaming pass

I received a free 6 month games pass with my new EE broadband contract. I don’t use this service so gifted the pass to a friend. The pass has now expired, and they are wanting to set up a new subscription. The only option they have is to go to EE to ...

MistyXL5 by • Explorer
  • 52 Views
  • 3 replies
  • 0 Helpful

Billing for New EE broadband customer

I have just switched over to EE broadband from BT. I have an email to say my first bill is ready to look at all I need to do is click on view my bill. The info says to click on Manage - it then says click on billing. I have followed that on my laptop...

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